Products & Materials
What is minky?
How do I wash my minky blanket?
For the best results: machine wash in cold water with gentle detergent, hang to dry or lay flat, tumble on low to medium heat. No fabric softener.
Why are these blankets so expensive?
What makes you different than other companies?
Can I order a custom designed blanket or item by choosing different colors or types of minky and how long would it take?
Absolutely! Please fill out all the available information on this form and we will get that started for you. The time frame can be anywhere from 1-2 weeks if we have the fabric available. Any print not in house will be 2-3 weeks in production. All production times can vary depending on shipping turn around times with the manufacturers.
Orders & Shipping
How does Plums and Pumpkins ship and how long does it take to ship?
All blankets on this website ship parcel post USPS 5-7 business days turn around time! We ship priority for an additional charge.
When we have shipped your item you will get a tracking number. Once we have shipped your blanket it is in the hands of USPS. If your item is lost, damaged, or stolen you must go through USPS.
We currently only use USPS. We ship mostly on the next 1-2 business days and use parcel shipping 3-5 business days to get your item. We will also ship priority for an additional cost. That turn around time is usually 2-3 days.
Do you send tracking on orders?
Absolutely! Tracking is sent to your email address that is used with your purchase.
Can I order online and pick up at a local store? Do you do porch delivery?
We offer local porch delivery which is available upon request. During online check out, you will be able to select the delivery method you would like. Once your order is complete, we will notify you of the delivery date. Please make sure we have your correct contact and address delivery information before you check out.
Allow up to 3 business days for your order to prepare to be shipped or delivered to you.
Do you provide local porch delivery?
Yes! We offer local porch delivery which is available upon request. Be sure to include your address so our team can verify if it is within porch delivery range. During online check out, you will be able to select the delivery method you would like. Once your order is complete, we will notify you of the delivery date. Please make sure we have your correct contact and address delivery information before you check out.
Allow up to 3 business days for your order to prepare to be shipped or delivered to you.
Repairs
Do you do repairs?
Returns & Exchanges
Do you accept returns or exchanges?
We do not accept returns for payment refunds.
We do not accept exchanges for any reason.
We know you will love your blanket as much as we love making them! If there is a problem with your blanket within 14 days of receiving it, such as defects to the blanket, we will replace the blanket with a similar one, or let you choose a different blanket with the return of the old one. You will be responsible for return shipping, however we will cover the shipping on the new item.
*Each item is photographed to it’s very best to display accurate colors, measurements and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color.